Metro Volunteer Lawyers - Denver, Colorado

Belinda R.

Thank you Elizabeth for your time and effort in helping me with my divorce case. From beginning to end you were very kind and helped me with the submission of the correct paperwork. I highly recommend you and your firm!

Christine B.

I wish that there was a way to give a zero star review, because that is certainly what this organization deserves.

I called today in an attempt to seek help and advice on a legal/financial situation our family is facing since we can not afford to retain private legal services. I was shocked when, after I explained our situation, which includes a severely disabled infant, the representative on the phone told me "nobody actually cares about your circumstances, we aren't going to help you'.

It was almost like calling AAA for help with a flat tire and being told that AAA doesn't actually care about flat tires. Isn't the whole point of an income based, volunteer legal service to care about people's circumstances?

It was not the unwillingness to assist that shocked me, I can understand that not all services can assist with all situations, my shock came from the harsh disgust and dismissal that were evident by both the tone of voice the representative used and the ugly, demeaning way that the message was delivered.

Alison R.

In January 2019, I moved from Los Angeles, CA to Lafayette, CO, engaged in an acrimonious guardianship battle with my brother over my ailing father, who my brother had unceremonious kidnapped from my care in sunny California, behind my back, and dumped into a 3rd rate nursing home in Broomfield CO to “save money.” He blocked me and maligned me to the nursing home admin., my father’s attorney and Guardian ad Litem.

I was 100% alone and ill equipped to plead my case. I couldn’t afford an attorney, but I couldn’t not afford to have an attorney represent me. I contacted Ivonne Esparza, Metro Volunteer Lawyers’ Legal Services Coordinator and Guardian Angel, who ultimately matched me with attorney Stephen Cook of Smith & Cook, LLC, and his insanely organized paralegal, Shannon Cleary.

From the instant we spoke, I knew Steve would assume control of the situation, stop the gaslighting and victoriously defend my position as my father’s guardian. With soothing equanimity, Steve took me in-hand and led me step by grueling step through this protracted process. His legal acumen, authenticity and compassion proved invaluable assets during an ordeal which in turn blew my mind and broke my heart.

I cannot say enough about triumvirate of Steve Cook and Shannon Cleary of Smith & Cook, LLC and Ivonne Esparza of the Metro Volunteer Lawyers for their exemplary representation and humanity; a juxtaposition rarely found in the legal sector. My eternal gratitude.

Paula R.

I have never been able to find accommodation to get the appointed attorney granted by judge ann mansfield after determining i am disabled. The three women lawyers listened, but the one across from me was the one conducting the interview. She laughed at me and attempted to make my complaint that i could not get the attorney into a racial issue.
I had complained that people with brain injuries cannot hire legal representation at all in colorado. The city of Denver budgeted $200,000 for legal representation for people being deported. I'm not saying others should also be denied. I'm saying American citizens are routinely being denied and discriminated against. But the three women laughing at a disabled person while ignoring the judge's approval is particularly disturbing. Metro lawyers is not accommodation of the disabled. Neither is Colorado legal services. I must appear to federal courts because both are discriminating against disabled people.

Robert E. S. G. (.

Quite amusing, actually. Recording says "If I know the parties extension to please dial it now. I wait for the next prompt which, logically, would state that since I don't know what the extension is that I would be transferred to an extension that would help me to find the appropriate party. No logic. the recording tell me again that "If I know the extension of the party to dial it now". I don't know the extension, so I start dialing 3 digit extensions and on extension 333 I get voice mail. I leave a message. Now I will see if I get a call back. Very unprofessional for a legal assistance office.

Nyiesha R.

Took forever to respond to referral. Once we received a call from them they sent information. Never heard back left messages and email for them to advise that the case had began. Month later received a letter that they were dropping us as client for lack of communication. This is a joke, they have no real intentions of 'helping' at all.

Marvin T. M.

Hah! 1.2 star review already?! I was going to come on here to explain how AWFUL their customer service is, But apparently there is no need.
- - - - - is a downright condescending woman!! I wouldn't ever bother calling this place again if THEY actually paid me.

Natasha M.

1 star is too good for them. I called them for help and the person who answered the phone was very rude to me and hung up on me. He didn't give me his name, do not use this service.