Coventry Automotive - Coventry, Connecticut

Overview of Coventry Automotive

Coventry Automotive, located at 2767 Boston Turnpike, Coventry, CT 06238, United States, stands out as a premier auto repair shop. The contact details are readily available, with their phone number being 8607426253. For those interested in more specifics, their website, though not directly provided, can likely be found through a simple web search.

Key Features and Services

This auto repair shop prides itself on offering a comprehensive range of services. From basic maintenance like oil changes to more complex repairs, Coventry Automotive ensures your vehicle is in top condition. Their specialties include auto repair shop services. Besides these core offerings, the facility boasts wheelchair-accessible car park and wheelchair-accessible entrance, making it convenient for everyone, including those with mobility issues. Additionally, they provide essential amenities such as restrooms and encourage patrons to book appointments to ensure timely service.

Accepting various forms of payment, Coventry Automotive caters to a broad customer base with options like credit cards, debiting cards, and even NFC mobile payments. This flexibility ensures that customers can choose the most convenient method for them.

Customer Reviews and Opinions

The shop has garnered significant praise, with 53 reviews on Google My Business leading to an impressive average rating of 4.9/5. Reviews consistently highlight the exceptional work ethic and honesty of the mechanics, particularly praising Mark for being thorough and straightforward. Customers like one who expressed deep gratitude, stating their admiration for the "work ethic and heart" behind the services, underscore the personal touch and commitment to customer satisfaction that Coventry Automotive embodies.

Another common commendation is the quality of work for Volvo owners, emphasizing reliability and trustworthiness. However, a minor caveat mentioned by some is the potential traffic congestion around the facility, which can complicate entry and exit due to main road traffic. Nonetheless, this is seen as an external factor beyond their control.

Recommendations for Potential Customers

For anyone considering Coventry Automotive, it's recommended to prepare for a hassle-free experience by confirming appointment times to avoid waiting in traffic. The wheelchair accessibility features make it a welcoming choice for all customers. With the high ratings and positive feedback, you can trust that your vehicle will receive expert care. Whether it's an oil change or a more serious repair, Coventry Automotive is equipped to handle it, backed by a reputation for honesty and quality workmanship.

👍 Reviews of Coventry Automotive

Tammy S. W.

5/5

LOVE LOVE this place! We had our Volvo serviced here for 5-years. Mark is a great mechanic and straight shooter. He is thorough, tells it like it is and has always been honest about our repairs. I wouldn’t go anywhere else. So thankful for his work ethic and heart!♥️

B H.

5/5

If you've got a Volvo that needs fixing, you go here for quality work. Simple as that.

The only real issue is that getting in and out of their lot can be bad due to traffic on the main road, but that's obviously not their fault; just something to be aware of!

Chris F.

5/5

Another great experience. I called about a battery, and they had it in stock and could install it that afternoon. Total cost came to less than a battery from auto zone. Thank you

Janet H.

5/5

Great customer service, friendly, honest and helpful! Returned my call quickly. On-time for appointment. Can’t say enough positive words about my experience.

Tyler R.

5/5

Notable: Good prices, great work, outstanding communication and transparent about every aspect of the repair I needed.

Mark called me before replacing any parts including small items such as gaskets to confirm I was ok with the work. He also
took the time to show me everything he took off and replaced when I picked up my car after service. I am very satisfied and would recommend Coventry Automotive to any of my friends or family.

Mika C.

5/5

These mechanics are great. They don't talk down to me, answer my questions, are super personable, and the work is done well.

I have a Volvo C30. Have had some basic expected maintenance things done. Three times they have worked on my car for three different issues. I waited leave a review to make sure I was happy. Months later, I legit enjoy taking my car here.

Zach Z.

5/5

Best place in the area to bring your Volvo. Great work and substantially cheaper then the dealer. Definitely worth the drive up from mass. I can not recommend Mark enough.

Daniel J.

5/5

Coventry was recommended by a family friend when he found out i bought a Volvo in high school. They’ve been nothing but excellent! I’ve brought 2 cars to them Over the years a 2000 v70xc and my new car a 2005 xc70. They’ve been nothing but Transparent honest and reliable when it comes to keeping my car running. He’s willing to explain and show what was wrong to me and how he fixed it even saving every part he replaced just so i know what was done. The owner and his son have been awesome and real with me even on my tight college student budget prioritizing what is a real issue and what can wait to get me back on the road safely. I cannot say enough good things about Coventry automotive.