Rubin & Rothman, LLC - Islandia, New York

Kim L.

Dealing with this credit collection agency has been one of the most frustrating and disheartening experiences I've had. I took every responsible step to resolve my debt quickly- I overnighted a cashiers check for the full balance, called daily for updates, and made every effort to cooperate. Despite this, my bank account was levied, leaving me in an incredibly difficult financial situation as a parent teeing to provide for my family.

What made matters worse was the lack of guidance and inconsistent communication from a handful of the agents. ai spoke to one empathetic and knowledgeable agent Dawn, who actually explained things clearly and treated me like a human being. But every time I asked to speak with her again it left a message through her extension, I was met with empty promises that she's call me back. that never happened.

In the end, I paid the debt in full, including poundage fees to the city marshals, all in an effort to just move on from this nightmare. I did everything in my power to resolve the situation swiftly and in good faith, but instead of being helped, I was left in the dark misled, and financially punished.

This agency needs serious internal reform when it comes to transparency, follow-through, and how they treat people who are actively trying to make things right. If you're working hard to pay your debts and looking for clarity or support - you won't find it here.

Diana L.

I would not recommend them. I was making payments diligently but encountered financial difficulties and notified them. Despite missing a couple of payments, I contacted them again and the representative assured me that I was still eligible for the payment arrangement. However, I subsequently received documents from the sheriff's office, indicating that Rubin and Rothman had initiated legal action without prior notification or follow-up!!! It's paid but I do not recommend them!!!!!!!

Connell T.

Went against the agreement they had with my wife and the county sheriff. The agreement stated they could only go after funds from her job should she not be current with payments. They took and held funds from her retirement account, thereby leaving a family with the spectre of homelessness. Add to the fact that she was current with payments and all you have is a gang who extorts people disguising themselves as a collection agency. If you are dealing with these people just file bankruptcy. Not worth your time.

Mary F.

All debts are charged off after 120 days from your trust account with the IRS. You are the holder of every loan, you loan money to yourself from your birth certificate trust. Your lack of knowledge about this is how they rip you off. Read the Secret Bankers Manual by Tom Schauf.

Shann M.

Takes forever for them to stop payments from the garnishment once you’ve paid it off. They still take money out of your paycheck and then you have to wait weeks to receive your money from your job.

Seyed G.

I called them to fix the problem and the first one said something and the next one said different things i don’t really care they think can do what ever they want but that nit true me personally i am not working for now and we gonna see how they gonna collect that money if i am broke anyway just letting you guys know stay far from them no matter what they gonna said that bs court fix everything nobody can take from you what u don’t have.

Melanie C.

I had an outstanding debt that was from 2011 and there was lien placed on my home. I am due to sell that home the end of the month and I paid it off and they got the necessary paperwork sent to release the lien. I work with Kris Cook and he was outstanding!

Katheryn C.

If giving 0 stars was a thing I believe these people would have multiple of those. Speaking with them on the phone is a nightmare! You can just tell there is miserable old hags working at this company. They lack some customer service training. They will belittle you as if you owe the employees money. They are aggressive and will tell you "well maybe if you knew how to pay your credit cards you wouldn't be here calling us". Utterly disgusting behavior!! ALSO they will not serve you properly they will leave your information in your mailbox with no envelope for everyone to see, no discretion what so ever leading to a great lawsuit. Do better and perhaps use the money you're collecting from thousands of people to invest in some personal development and professional skills for your workers. They need it.