First Cash - Edinburg, Texas

First Cash: A Trusted Pawn Shop in Edinburg, Texas

First Cash is a well-established pawn shop located at 3501 W University Dr, Edinburg, TX 78541, United States. With a dedicated phone line at 9563180106 and a comprehensive website – firstcash.com – the company offers a convenient and reliable service to the community. They’ve cultivated a strong reputation built on transparency, fair pricing, and a commitment to customer satisfaction, as evidenced by their positive online reviews.

Location and Accessibility

The Edinburg location is strategically situated at 3501 W University Dr, placing it within easy reach of residents and visitors. The store's physical presence allows for in-store shopping, providing customers with the ability to personally examine items and discuss their needs with knowledgeable staff. Furthermore, First Cash recognizes the importance of accessibility, offering a wheelchair-accessible car park and an wheelchair-accessible entrance, ensuring that individuals with mobility challenges can comfortably visit the premises. This dedication to inclusivity demonstrates a commitment to serving a diverse clientele.

Services Offered

First Cash specializes in the buying and selling of a wide variety of used goods. They accept items ranging from jewelry and electronics to musical instruments and tools. Customers can quickly and easily visit the store to explore their options. The company’s streamlined process allows for swift transactions, making it a convenient solution for those needing immediate cash. They accept various forms of payment, including credit cards, debit cards, and NFC mobile payments, catering to a broad range of customer preferences. Their flexible payment options demonstrate a commitment to meeting individual financial needs.

Customer Experience and Reputation

The positive feedback from customers highlights a significant aspect of First Cash’s operation: exceptional customer service. Several reviews emphasize the dedication and helpfulness of their staff, particularly mentioning an individual named Isabel, who is consistently praised for her willingness to go above and beyond to assist customers. The average customer opinion, a solid 4 out of 5 stars, reflects a generally positive experience and suggests a strong focus on building lasting relationships with clients. The numerous reviews available on Google My Business (https://www.google.com/maps/place/First+Cash/@26.0856054,-97.7394734) provide valuable insights into the types of services and interactions customers appreciate. The ability to quickly access and review these testimonials underscores the company's commitment to transparency and accountability.

Key Features and Benefits

• Quick Transactions: Fast and efficient buying and selling processes.
• Wide Range of Items Accepted: Accepts a diverse selection of used goods.
• Multiple Payment Options: Accepts credit cards, debit cards, and NFC mobile payments.
• Accessible Location: Wheelchair-accessible facilities ensure inclusivity.
• Knowledgeable Staff: Dedicated and helpful staff, as exemplified by Isabel’s commitment to customer service.

First Cash’s commitment to providing a positive customer experience, coupled with its convenient location and diverse services, establishes it as a trusted resource within the Edinburg community. They prioritize establishing a rapport with customers, demonstrating a genuine desire to assist them in achieving their financial goals. The emphasis on accessibility and modern payment methods further solidifies their position as a forward-thinking pawn shop.

👍 Reviews of First Cash

Yolanda D.

5/5

Isabel is the BEST! I don't care how much I drive she's definitely worth the drive I followed her from her previous location in Elsa. Always going above and beyond. Need more people like her. Thank you Isabel for always being so helpful and kind.

bianca C.

1/5

Crazy place. They buy my 6k ring for 100 bucks. I have had the ring appraised and test private to verify and they tried to tell me that maybe it was lab grown but it still tested positive as a natural Diamond. Better off selling on eBay

Leonel C.

5/5

Isabel has always been of great help. I’ve followed her from her previous location in Elsa and now at the Edinburg location and she has never failed to make me feel prioritized. No matter what I need from loan to purchases she is always willing to help and reaches out at all times. Highly recommend Isabel, thank you for always helping out!

Mar M.

5/5

Isabel gives Excellent customer service! No complaints always polite and willing to work with us! Vibrant energy and always with a smile, best customer service from any first cash pawn!

Rebecca A.

5/5

If you want great customer service and need help, here's a tip: Ask for the assistant manager, Isabel. She's so helpful, knowledgeable, and kind. I will definitely be coming back here! I'd recommend anyone to come here.

Ana R.

5/5

isabel is the best manager ever ! she always helps with anything i need. have been her customer since she was in elsa. always best customer service (:

Damian T.

5/5

Isabel the assistant manager helped me out! You can tell she loves what she does and goes above and beyond! Will be returning for some future purchases here thanks to her! Thanks Isabel! 😊

Ayalin R.

5/5

The assistant manager Isabel is always happy to help! She never fails to help me out when in need. The best prices and friendly customer service always comes from her! HIGHLY recommend this location and don’t forget to ask for Isabel! 😄