DHL Express Gateway (no shipping services available) - Los Angeles, California

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 5791 W Imperial Hwy, Los Angeles, CA 90045, United States.
Phone: 8002255345.
Website: dhl-usa.com
Specialties: Shipping and mailing service, Courier service, Logistics service.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 155 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of DHL Express Gateway (no shipping services available)

DHL Express Gateway (no shipping services available) 5791 W Imperial Hwy, Los Angeles, CA 90045, United States

☎️8002255345

DHL Express Gateway: Your Comprehensive Guide

DHL Express Gateway, situated at 5791 W Imperial Hwy, Los Angeles, CA 90045, United States, is a prominent logistics and shipping hub offering a wide array of services to both businesses and individuals. This detailed guide will provide you with a comprehensive understanding of this DHL location, its services, accessibility, unique features, and customer reviews.

Main Services

Express Shipping Services: DHL offers time-definite global delivery services, ensuring your packages arrive when you need them to, with options like DHL Express Worldwide, DHL Express Easy, and DHL Express Envelope.
Customs Clearance: Their expertise in customs clearance helps streamline your shipping process, reducing delays and costs.
Retail Shipping Services: They provide services for individuals and small businesses, including shipping envelopes, boxes, and parcels.
Logistics Solutions: DHL offers supply chain management services, including warehousing, transportation, and fulfillment, tailored to meet your business's unique needs.
Pickup and Drop-off Services: DHL Express Gateway offers convenient pickup and drop-off services for your packages, ensuring a seamless shipping experience.

Location and Access

DHL Express Gateway is strategically located in the Westside of Los Angeles, California, in the Florence-Graham neighborhood. Its proximity to major highways, including the I-710 and I-10, ensures easy access for customers. Public transportation is also available, with the Metro Blue Line's Slauson Station located nearby.

Parking: The location offers ample parking space, including designated areas for visitors and wheelchair-accessible parking.
Accessibility: The facility is wheelchair-accessible, with an entrance designed to accommodate individuals with disabilities.

Featured Characteristics

Opening Hours: DHL Express Gateway operates from Monday to Friday, 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM, ensuring convenient access for customers during weekdays and weekends.
24/7 Pickup and Drop-off: The location features a 24/7 pickup and drop-off box, allowing customers to access shipping services at their convenience.
Packaging Supplies: DHL Express Gateway stocks a range of packaging materials, including boxes, tape, and envelopes, to facilitate your shipping needs.

Practical Information

Contact Information:
- Address: 5791 W Imperial Hwy, Los Angeles, CA 90045, United States
- Phone: 8002255345
- Website: dhl-usa.com
Specialties: Shipping and mailing service, Courier service, Logistics service
Other Points of Interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance

Customer Reviews and Positive Aspects

DHL Express Gateway boasts an impressive 3.8/5 average rating on Google My Business, with 155 reviews. Customers consistently highlight several positive aspects:

Cleanliness and Modern Facilities: Many customers appreciate the cleanliness and modern amenities of the location.
Availability of Services: Customers frequently mention the wide range of services offered, making their shipping experience convenient and efficient.
Friendly and Helpful Staff: The professional and courteous staff at DHL Express Gateway is often praised for their assistance and patience in handling customers' needs.
Convenient Location and Accessibility: Customers appreciate the location's easy access, ample parking, and wheelchair accessibility.

One customer exclaimed, "The place is up to date, clean and they have several services available. The best is the pleasant atmosphere and friendly staff!!" This testimonial encapsulates the positive aspects highlighted by many customers, making DHL Express Gateway a reliable and customer-focused shipping hub.

👍 Reviews of DHL Express Gateway (no shipping services available)

DHL Express Gateway (no shipping services available) - Los Angeles, California

willywill 4.

1/5

Garbage service, this is the fourth time that DHL has damage or loss. One of my packages, very disappointing.
package, has been at gateway for over a week. Just sitting there. My business is losing money.I need my supplies.
-5🌟.

Jordan V.

1/5

Shipped my package that came from Hong Kong back to Hong Kong and then had to ship it back to the US. Before that DHL shipped a PlayStation that they broke. DHL truly is the worst company for shipping packages of all time.

Joe M.

5/5

The place is up to date, clean and they have several services available. The best is the pleasant atmosphere and friendly staff!!

Norio

1/5

I have also posted on Service Point Santa Ana, but please find the important luggage that was supposed to have arrived at Santa Ana from the LA Gateway but suddenly disappeared in a mysterious way!!!!!!! There must be only a limited number of employees who have had the opportunity to touch the luggage, Who did what and why is this situation happening? What your　need to do is to find the luggage

Rebecca V.

5/5

I had a very good experience. I was a bit nervous after reading so many one-star reviews, but so far so good. Eloy was very professional & helpful. If you're not used to shipping internationally, you might wait to seal up your package until you are there - there needs to be a copy of the invoice with the shipping label, and they can take care of that.

Some other reviewers commented on having to wait awhile and on difficulty parking. The parking area is large, but was also almost full. (It's a giant facility.) Still, I had no trouble finding spaces. And the customer service area does have just one employee. But I went on a Thursday at 11:30 and was the only customer there. I had to get a temperature check at the employee entrance first, and then I was able to take care of my package.

I can't comment yet on how the shipping will go; I just dropped off my package today.

Karin H.

1/5

I have 10 packages stuck at customs in LA Gateway (and 4 in Franklin Park, IL.) The two oldest were shipped on 30st June from Germany.
I have no food or prohibited items in the parcels. The invoice for the items is enclosed and I don't understand why the shipment is not cleared through customs and sent on to the recipient! Is there any customer service I can contact, please?

SanyaOdare

5/5

Contrary to what I read from someone who had visited previously, I realised that the place is open to personal shipping abroad and finding parking space wasn't difficult at all.

There was no long queue but it a very very very long time before i was attended to. I guess the processing is so daunting. However, I believe it can be improved on and become a lot faster.

Overall, it was a pleasant experience.

Paul O.

5/5

Outstanding team!!! I update my old 5 star review since even more outstanding experience happened last week. I was in a very big rush to send documents to Europe (Romania) and Eloy went the extra mile to take extra care of the package and guaranteed it will leave on immediate flight (even called me for forgetting my things in the DHL office when I left). He told me to monitor for possible earlier delivery than estimated, and surprisingly the package arrived very fast, two days earlier. That was of huge help for me since there were some legal documents expected right away.
I have no words to thank Eloy and the DHL team for the outstandingly professional, fast, easy (they took care of everything, typing address, envelope), friendly service. Thank you all !!!

Rudi L.

1/5

This is the worst gas station I've ever been to. This is the worst complete service. I went to the shawarma, in the shawarma, there aren't even any. It's impossible to wash, the water is cold, the staff is the worst. I don't recommend it to anyone.

Joe M.

5/5

The place is up to date, clean and they have several services available. The best is the pleasant atmosphere and friendly staff!!

willywill 4.

1/5

Jordan V.

1/5

Norio

1/5