Arrowhead Credit Union - Eastvale, California

Introduction

Nestled in the heart of Eastvale, California, Arrowhead Credit Union, located at 6170 Hamner Ave, stands as a reliable and community-focused financial institution. With a strong commitment to its members and the local community, Arrowhead Credit Union offers a wide array of financial services tailored to meet the diverse needs of its customers. This comprehensive article delves into the main services, location and accessibility, unique features, practical information, and positive aspects highlighted in customer reviews of Arrowhead Credit Union.

Main Services

• Personal Banking: Arrowhead Credit Union offers a range of personal banking services including checking and savings accounts, money market accounts, and certificates of deposit (CDs). Their personal banking services are designed to help members manage their day-to-day finances and save for the future.
  • Free and interest-earning checking accounts
  • High-yield savings and money market accounts
  • CDs with competitive rates and terms
• Loans: The credit union provides various loan options to cater to different financial needs.
  • Auto loans with flexible terms and competitive rates
  • Mortgages and home equity loans for purchasing, refinancing, or home improvement
  • Personal loans for debt consolidation, vacations, or other expenses
  • Credit cards with rewards, cash back, or low introductory rates
• Business Services: Arrowhead Credit Union supports local businesses with a suite of services designed to help them thrive.
  • Business checking and savings accounts
  • Business loans and lines of credit
  • Merchant services, including credit card processing and mobile payments
  • Treasury management services for streamlined cash flow and operations
• Online and Mobile Banking: For convenient access to account management, Arrowhead Credit Union offers online and mobile banking platforms.
  • Online banking for desktop or laptop computers
  • Mobile banking app for iOS and Android devices
  • Mobile deposit, bill pay, and account transfer capabilities
  • E-statements and alerts for account activity
• Financial Education and Resources: The credit union is dedicated to empowering its members with the knowledge and tools needed to make informed financial decisions.
  • Financial education workshops and webinars
  • Online resources, including articles, calculators, and videos
  • One-on-one financial counseling

Location and Access

Arrowhead Credit Union's Eastvale branch is situated at 6170 Hamner Ave, Eastvale, CA 91752, in the heart of the Inland Empire. The branch is easily accessible from major thoroughfares such as the 60 and 91 freeways, making it a convenient location for both Eastvale residents and commuters.

Public transportation options include the Riverside Transit Agency's Route 1, which stops near the credit union, and the Metrolink's Riverside Line, with the Corona Station located approximately 10 miles away. The branch also features ample on-site parking, including designated spaces for members with disabilities.

Featured Characteristics

• Wheelchair-accessible Entrance and Parking: Arrowhead Credit Union is committed to ensuring that all members can access their services. The branch features a wheelchair-accessible entrance and dedicated parking spaces for members with disabilities.
• ATM Services: The credit union offers 24/7 ATM access for members' convenience. The on-site ATM allows members to withdraw cash, make deposits, and transfer funds between accounts.
• Night Depository: For members who need to make deposits after hours, the branch features a night depository accessible 24/7.
• Drive-up Services: For added convenience, Arrowhead Credit Union offers drive-up services, enabling members to conduct transactions from their vehicles during business hours.

Practical Information

• Hours of Operation:
  • Lobby: Monday - Thursday, 9:00 AM - 5:00 PM; Friday, 9:00 AM - 6:00 PM
  • Drive-up: Monday - Thursday, 9:00 AM - 5:00 PM; Friday, 9:00 AM - 6:00 PM
  • ATM: 24/7
• Contact Information:
  • Phone: 800-743-7228
  • Website: arrowheadcu.org
  • Email: [email protected]
• Membership: To become a member of Arrowhead Credit Union, individuals must live, work, worship, volunteer, or attend school in one of the credit union's service areas. Membership is also open to employees, family members, and affiliates of select employee groups.

Positive Aspects from Reviews

With an average rating of 4 out of 5 stars from 12 reviews on Google My Business, Arrowhead Credit Union has received praise for several aspects of its service and offerings.

• Knowledgeable and friendly staff: Many reviewers commended the credit union's employees for their helpfulness, professionalism, and willingness to go above and beyond to assist members.
• Competitive rates and fees: Several reviewers mentioned that Arrowhead Credit Union offers competitive rates and fees compared to traditional banks, helping them save money on loans and earn more on their deposits.
• Convenient location and accessibility: Customers appreciated the branch's convenient location and accessibility, both in terms of physical accessibility for members with disabilities and ease of access from major thoroughfares.
• Exceptional service and support: Some reviewers highlighted the credit union's exceptional service, such as personalized attention, quick resolution of issues, and helpful financial advice.

In conclusion, Arrowhead Credit Union's Eastvale branch offers a comprehensive range of financial services tailored to meet the diverse needs of its members. With a convenient location, wheelchair-accessible entrance, on-site parking, and a commitment to exceptional customer service, Arrowhead Credit Union stands as a valued community partner and a reliable choice for financial services in Eastvale and the surrounding areas.

👍 Reviews of Arrowhead Credit Union

Joseph G.

1/5

They do not communicate with you at all. This was a secondary account and apparently my balance went to zero but was never informed by letter or email. My account was closed out without any notification.
Received emails for feedback and usual spam but never anything about the status of my account. Only reason I found out was when I attempted to access my online account.
Don’t bother opening an account with them.

Ashleigh D.

1/5

I literally just left this location I went in and there was 5 tellers literally standing around helping 1 lady. It took them way to long to acknowledge me. Then when the girl did I told her what i needed and she said I would have to wait 15 to 20 minutes because she was the only teller on the line , mind you again there was 5 people helping 1 custimer and there was no one behind me. unfortunately I believe because of the color of my skin and the amount of kids I had I was treated differently.I worked as a teller years ago for 2 diffrent banks and had I done this I would have gotten written up or fired especially if it was a mystery shopper seeing how we were doing as a bank. I love arrowhead but this location needs to do better. I'm heading to the riverside location which is out of my way but I rather travel the distance to be treated kindly.

Teresa G.

5/5

Everyone is always ready to help and answer all questions with patience, courtesy and a smiles! I love this credit union!

Andrew F.

5/5

Decided to give the shaft to big banks and the fat cats of Wallstreet, after being with wells fargo for 12 years I closed down the account and joined arrowhead credit union about a year ago and it's a great bank

Trevor B.

1/5

Not Helpful.
Loyalty means nothing to this CU.
They have surprise fees
Not veteran friendly.

Patricia H.

5/5

Always a good experience at the Eastvale Arrowhead Credit Union, great staff, friendly and helpful.
Thank you.

Berenice L.

5/5

Went in to open an account, Erin was very helpful.

Brenda E.

5/5