Best Choice Home Health Care Agency Inc - Kansas City, Kansas

Best Choice Home Health Care Agency Inc.: A Comprehensive Overview

Best Choice Home Health Care Agency Inc. is a dedicated provider of home health care services located at 1232 N 79 St, Kansas City, KS 66112, United States. Their contact number is 9132873500, and you can find more information on their website at bestchoiceinc.org. The agency distinguishes itself through a commitment to providing comprehensive and personalized care within the comfort of patients’ homes. They cater to a wide range of needs, ensuring a higher quality of life for their clients.

Services Offered

Best Choice Home Health Care Agency Inc. specializes in a diverse portfolio of home health care services designed to address various health challenges. These services generally encompass:

• Physical Therapy (PT): The agency offers skilled physical therapy to help patients regain mobility, strength, and function after injury or illness.
• Occupational Therapy (OT): Occupational therapists assist patients with performing daily living activities, promoting independence and adapting their environment to meet their needs.
• Speech Therapy (ST): Speech therapists provide support for patients with communication and swallowing difficulties.
• Personal Care Assistance: This includes assistance with bathing, dressing, grooming, and other activities of daily living, providing dignity and support to individuals who require assistance.
• Medication Management: Professional medication management services ensure patients take their medications correctly and safely.
• Skilled Nursing Care: Registered nurses provide medical care, monitoring vital signs, administering medications, and educating patients and families.

It’s noteworthy that the agency demonstrates a proactive approach, continuing to provide support even after the initial services are completed, showcasing a genuine concern for the well-being of their clients. This dedication suggests a robust support system and a commitment beyond simply providing a service.

Location and Accessibility

The agency’s physical location at 1232 N 79 St, Kansas City, KS 66112, provides convenient access for clients in the surrounding area. Furthermore, Best Choice Home Health Care Agency Inc. emphasizes accessibility, offering both a wheelchair-accessible entrance and a wheelchair-accessible car park. This commitment to inclusivity ensures that individuals with mobility challenges can easily access their services. The strategic location combined with accessibility features indicates a focus on meeting the diverse needs of the community.

Client Feedback and Reputation

Currently, Best Choice Home Health Care Agency Inc. maintains 8 reviews on Google My Business. While the average opinion is 3.1/5, these reviews offer valuable insights into the client experience. Feedback frequently highlights the positive interactions with the staff, specifically praising their caring and professional demeanor. Several reviews specifically mention the appreciation for the therapists, describing them as ‘loves the therapist’ adding a personal touch to the service. The office staff is consistently described as ‘very helpful and informative,’ suggesting a well-organized and supportive administrative team. The fact that they continue to check on clients even after service completion demonstrates a level of commitment that goes above and beyond standard practices. The consistent theme of positive staff interaction strongly suggests a foundation of compassionate and skilled caregivers.

Website Information and Resources

The agency's website, bestchoiceinc.org, provides detailed information about their services, staff qualifications, and contact details. Visitors can typically find downloadable forms, service agreements, and frequently asked questions. The website serves as a central hub for potential clients to learn more about the agency and initiate the enrollment process. The site’s organization and accessibility contribute to a user-friendly experience, facilitating easy access to crucial information.

Key Features and Benefits

• Personalized Care Plans: The agency develops individualized care plans tailored to each client’s unique needs and goals.
• Experienced and Licensed Professionals: All caregivers and therapists are licensed and experienced, ensuring high-quality care.
• Family Involvement: Best Choice Home Health Care Agency Inc. actively encourages family involvement in the care process, fostering open communication and collaboration.
• Reliable and Responsive Service: The agency prides itself on its responsiveness and commitment to providing reliable care when clients need it most.

In essence, Best Choice Home Health Care Agency Inc. represents a valuable resource for individuals seeking home health care support in Kansas City. Their dedication to personalized care, coupled with accessibility and a focus on client well-being, positions them as a trusted partner in navigating the challenges of aging and illness. The agency’s commitment to ongoing support further solidifies its role as a reliable provider of comprehensive home health care services.

👍 Reviews of Best Choice Home Health Care Agency Inc

Nicole H.

4/5

The staff is great. They are caring and professional. PT, OT and ST are the services my husband receives. He loves the therapist. After he stopped some of the services, they still continue to call and check on him. The office staff is very helpful and informative as well.

Justin R.

1/5

I personally do not receive services. I am maintenance for an apartment complex that has a tenant who has services thru this agency. September 22nd 2017 I had a work order to check the air conditioner in the clients apartment. I made an appointment with her worker the prior afternoon to meet him there at 9am the next morning. The A/C and water heater, broiler room, are locked to prevent all tenants from attempting to or actually turning up the temp of the water heater or possibly causing damage to the A/C by doing any self maintenance. When I opened the locked broiler room door the filter was frozen with 2-4 inches of solid ice. The tenants aide would not allow me to open windows or the door after I noticed that with the entryway door opened allowed the sun to directly shine on the ice. I offered to bring a personally owned fan of my own to help move air in the dwelling and help with the thawing process and provide a little help with her comfort as it was a warm day. I had other work orders and took pictures of the A/C unit before I started and thru out the process to keep our corporate mangament updated on the situation and my progress. I attempted several different methods to expidite the process including using one of my family members personal hair dryer. He complained thru out the morning and afternoon of the time it was taking and the noise of the hair dryer. He kept all windows closed and the door which of course delayed the process and increased the temp in the apartment. I instructed him to not turn on the A/C because the insullation that houses the the A/C was wet and would cause it to freeze back up and would cause further damage and we would then have to charge the tenant for the repairs. His reply was I will turn it on when I get here in the morning regardless. It boiled down to his comfort level not the clients and I requested that the conversation continue in the managers office and he did comply, tried lying on how I handled the thawing process until management showed him the pictures I had taken thru out the day. He finally admitted that He threatened to turning in on and the manager repeated my instructions not to turning it on and the consequences that would happen if he did. It now get better or worse, depends how you take it. From 9am to 130 pm He sit and watched TV. The clients was asleep the whole time I was there. He did nothing for 4.5 hours while on the clock. The tenant is on disabilty, medicare and medicaid. So all of us that are contributing via our tax dollars to there programs the fund this agency to pay thier employees just got robbed of apprx $45 as the average pay is $10 per hour. I am reporting him for fraud. My mother receives home health services from a different agency, Three Rivers, but the agency called Minds Matters who are case managers for clients with brain injuries both managers my mother and the client Im talking about. The case manger thru Minds Matters has known me for several years and is aware of my work ethic and personality. She has been notified as well and there will be an overhaul of these individuals that provide little to no care to the clients while collecting our tax dollars as pay. Fraud alert. This place needs to lose thier certification. With a name like Best Choice, isn't that a brand name for extremely cheap and poor quality food items? That really says it all.

kattie J.

5/5

I think honestly before a person gives a review of the hold company, the person giving the reviews should visit the company and meet the office staff! we at best choice work hard to make sure our clients receive the best quality of life that can be given on any day. Learn what is done for the clients before making such negative comments.

A. A.

1/5

If it were possible to give the agency negative stars I would. They consistently forget and neglect to have staff to cover my brother's shift at his home. The office staff is extremely rude and unprofessional. It would make me very happy if a state or federal agency would look into the practices of this company. I'm sure they would find something shady going on here.

Lavaughn B.

5/5

Good people that really care thanks for helping people families

Carolyn W. (.

3/5

Linda M.

5/5

Ms. N. W.

1/5