Central California Legal Services (Fresno Office) - Fresno, California

Address: 2115 Kern St, Fresno, CA 93721, United States.
Phone: 5595701200.
Website: centralcallegal.org
Specialties: Legal services.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 182 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Central California Legal Services (Fresno Office)

Central California Legal Services (Fresno Office) 2115 Kern St, Fresno, CA 93721, United States

⏰ Open Hours of Central California Legal Services (Fresno Office)

  • Monday: 8:30 am–5 pm
  • Tuesday: 8:30 am–5 pm
  • Wednesday: 8:30 am–5 pm
  • Thursday: 8:30 am–5 pm
  • Friday: 8:30 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Central California Legal Services: Fresno Office Overview

Central California Legal Services (CCLS) maintains a vital office in Fresno, serving the diverse legal needs of the community. This organization is dedicated to providing accessible and essential legal assistance to low-income individuals, families, and entrepreneurs within Fresno County and surrounding areas. Its mission focuses on ensuring equal access to justice, a cornerstone principle for many community members seeking guidance through legal challenges.

Core Services Offered

The Fresno office specializes in a range of legal services, though it's crucial to understand the scope and limitations of representation. Common areas addressed include, but are not limited to:

  • Family Law: Assistance with issues like divorce, child custody, child support, and domestic violence protection orders.
  • Housing Law: Support regarding eviction defense, rent disputes, and landlord-tenant issues.
  • Labor and Employment Law: Guidance on wage theft, workplace safety, unemployment claims, and discrimination.
  • Criminal Law: Help with expungement, pre-trial diversion programs, and representing clients in certain misdemeanor cases.
  • Bankruptcy: Assistance navigating the bankruptcy process for individuals.
  • Protection from Abuse Orders: Support in obtaining and enforcing protective orders.
  • Small Business Development: Resources and advice for small business owners, often focused on compliance and legal structure.
  • Immigration Assistance: Guidance on immigration applications, rights, and community resources (though they may not handle complex asylum cases).

It is important to note that Central California Legal Services primarily offers legal aid, which typically means providing advice, document preparation, and limited representation. They often act as facilitators, connecting clients with appropriate resources or, in some cases, referring them to lawyers for full representation when necessary. Many users have highlighted the professionalism and friendliness of the staff, finding the initial consultations helpful for understanding their legal options.

Location and Accessibility

The Fresno office is conveniently located at 2115 Kern Street, Fresno, CA 93721, United States. This strategic location places the services within reach of a significant portion of the Fresno population. The office building is wheelchair accessible, featuring an accessible entrance and a wheelchair-accessible car park, making it easier for clients with mobility issues to visit. This commitment to accessibility is a key point of interest for many seeking legal help.

Contact Information

For those seeking information or assistance, Central California Legal Services can be contacted via phone at 559-570-1200. Their official website, centralcallegal.org, provides further details about their services, eligibility requirements, upcoming events, and how to schedule appointments. Maintaining contact through these channels allows potential clients to reach out with specific inquiries before visiting the office.

Client Feedback and Reputation

Central California Legal Services has garnered attention through its presence on Google My Business, receiving feedback from over 182 users. The consistent average rating of 3.8 out of 5 reflects a mix of positive and constructive experiences reported by clients. Many reviews commend the organization for its clean facilities and courteous staff, appreciating the welcoming atmosphere.

Based on the reviews available, clients frequently mention the thoughtful and understanding nature of the interactions. Users often express appreciation for feeling heard and for the staff's commitment to helping navigate complex situations. This positive feedback underscores the importance of their role within the local community's legal landscape.

Areas of Strong Client Satisfaction

Several recurring themes emerge from client feedback, highlighting specific strengths:

  • Customer Service: Numerous reviews emphasize the friendly, professional, and courteous nature of the staff. This positive interaction is often cited as a key reason for choosing Central California Legal Services.
  • Helpful Guidance: Clients value the initial advice and information provided, finding it helpful in understanding their legal rights and options.
  • Accessibility Features: The wheelchair-accessible design of the office is frequently appreciated by clients, particularly those with physical challenges.
  • Clean Environment: The physical space is often described as clean and organized, contributing to a positive client experience.
  • Referral Process: While the level of direct representation may vary, the system for connecting clients with appropriate legal resources or attorneys is generally viewed positively.

Areas for Consideration

While the majority of feedback is positive, some reviews provide critical insights that potential users should consider:

  • Level of Representation: A recurring point in some reviews is that while staff indicate they will help, the assistance might be limited to the basics, potentially restricting the scope of help provided for complex cases.
  • Referral vs. Full Representation: Some clients express that while the staff may not provide lawyers themselves, they are often the resource recommended by the court system or other agencies for initial steps or for connecting with legal counsel.
  • Expectation Management: It's important for clients to have realistic expectations about what legal aid services can achieve compared to hiring a private attorney. The focus is often on providing essential services and connecting individuals with the right resources.

Recommendations for Potential Clients

If you are considering Central California Legal Services in Fresno, thorough preparation is key. Before your visit, identify the specific legal issue you face and gather any relevant documents. Many services require a determination of eligibility based on income and the nature of the legal problem. It is advisable to call the office at 559-570-1200 beforehand to discuss your situation, confirm eligibility, and understand what kind of assistance they can provide.

During your visit, clearly communicate your needs and ask questions about the process, potential outcomes, and what steps might be involved. Remember to evaluate if their assistance aligns with your specific needs, keeping in mind that while they may offer valuable support or referrals, they are primarily focused on providing essential legal aid services rather than comprehensive representation.

Conclusion

Central California Legal Services (Fresno Office) stands as an important resource within the Fresno community, offering accessible legal guidance and support. While the feedback reflects a generally positive experience with the professionalism and helpfulness of the staff, potential clients should be aware of the scope of services and the difference between legal aid and full representation. For individuals facing legal challenges within Fresno County who meet the eligibility criteria, contacting Central California Legal Services is often the first step towards navigating their legal issues, whether through direct assistance, document preparation, or vital referrals to appropriate professionals.

👍 Reviews of Central California Legal Services (Fresno Office)

Central California Legal Services (Fresno Office) - Fresno, California
Spencer C.
5/5

Awesome customer service friendly professional courteous thoughtful understanding great clean atmosphere ****selections

Central California Legal Services (Fresno Office) - Fresno, California
Angel
2/5

Sent me to the courthouse and they said they didnt have a department which CCLS referred me too CCLS didnt help for nothing i cant seem to find free legal advice someone leas me to the direction thanks

Central California Legal Services (Fresno Office) - Fresno, California
Georgiana O.
3/5

Say they'll help you but only with the basics so they can get paid and they never provide lawyers even though everyone including the judge will send you there to get one.

Central California Legal Services (Fresno Office) - Fresno, California
Anonymous
3/5

Spoke to Sylvia on 3/26/24. Explained the situation to her. She requested that we call the toll free number next day and speak with a legal representative.

Called today 3/27/24. Spoke to a young gal who took some information and then asked I call again after lunch. This was around 1130sm.

At 1:20pm I called again. Spoke to another female rep. She spoke to my mother who’s trying to seek legal tenant/ landlord advice. The call was transferred. Javier takes the call. My mother who is 70 isn’t as detailed as she should be. So I take over and explain that my mother has experienced harassment, intimidation, verbal and psychological abuse and was told she will need to move.

Javier refers my mother to the California Civil Rights Department. No legal advice was offered, nothing. The agency he referred us to has very poor ratings. Practically every review stated that CCRD did nothing for them. In fact they do not give legal advice either.

When a tenant is experiencing intimidation, threats, coercion, verbal abuse from the landlord, there should be legal avenues/ recourse for the tenant. How is it that tenants have rights but are unable to obtain that information to protect and defend themselves?

May as well just hope for the best or RUN!!

Central California Legal Services (Fresno Office) - Fresno, California
Nichole M.
3/5

Haven’t been there yet but I’m planning on it.

Central California Legal Services (Fresno Office) - Fresno, California
Carrie R.
5/5

These are amazing people! So helpful and knowledgeable! They really helped me with my situation without them I was clueless! I highly recommend them to anyone in need of legal advice! **UPDATE** I just recently recommended Central California Legal Services to a neighbor that was having some eviction issues and they couldn’t thank me enough…. They shared with me that they were absolutely amazed by the quickness they were able to receive help!!! It’s nice to know they are still on their A game!!!

Central California Legal Services (Fresno Office) - Fresno, California
Sam S.
1/5

Second edit: my case got dismissed because my paralegal failed to inform me of any dates, paperwork, and failed to make arrangements, communicate, or otherwise. Now all of the trauma I suffered was for nothing and my DVRO was dismissed and can’t be reissued.

Edit: it’s a while later. I don’t get phone calls or texts or updates. My calls and texts go unanswered and whenever I call for help, they said “we can’t help you” or “we don’t do that”. You’re better off hiring a lawyer cause at least they’ll continue to help you and your case. CCLS will leave you on read like that toxic ex.

While it does take them a very long time to process your information and call you back, it’s absolutely worth it. Their team is so supportive, very efficient, and so understanding. I got Lydia Velazco to help me with my situation, and I couldn’t have been happier with the way it went. She’s been there to help me every step of the way and was very supportive. Thank you.

Central California Legal Services (Fresno Office) - Fresno, California
Paisley
5/5

These people are awesome, this is where you will get help finding justice.This review is based off my experience which was over a year ago:
I lived in a slummy apartment in Clovis California. I had mold issues from our HVAC system from 2014 to 2021. It was never remedied. Landlords would change, work orders would disappear from my file. I was an essential worker during the pandemic and ended up sick. Part of my recovery included not being able to stay home because of the mold and management fighting with me about it. Long story short my upstairs neighbor's water heater broke and flooded my apartment. I was out of town. Landlord never even told me. A day later I come home to that and I even had a cat that was left inside that flood.

Central California Legal Services advised me of my rights and responsibilities. I ended up homeless with kids and a cat because of that complex. I fought them in court all on my own while they bought their whole complex staff. Had my proof in order and I won. I had my proof but CCLS helped me do things right. Thank you for helping my family!!

As a side note, they cover the Fresno area. Clovis doesn't have code inforcement, you have to have a building inspector come out. I wasted time to find that out which is why I'm sharing about building inspectors. No one is going to tell you that, outright.
Madera county is a different agency and a horrible one at that.

Good luck, if you're going through it, don't give up!! THERE IS HOPE IN CALIFORNIA and it starts with people being educated and informed so they can in turn advocate for themselves and others. That's what CCLS does gives you back your power.

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