Charles IT - Middletown, Connecticut

Introduction to Charles IT

Located at 150 William St, Middletown, CT 06457, Charles IT stands out as a premier provider of computer support and services, consulting, and security solutions. With a phone number 03449628 readily available for inquiries, and an accessible website charlesit.com, they offer a seamless experience for both new and returning clients.

Key Features and Services

Computer Support and Services: Charles IT is renowned for its comprehensive IT support, addressing everything from basic troubleshooting to complex system management. Their commitment to customer satisfaction is evident in their quick response times and thorough solutions.

Computer Consulting: Businesses can benefit greatly from their expert advice on IT strategy and planning. Their consultants bring invaluable insights to help organizations optimize their technology investments.

Computer Security Services: In an era where cyber threats are ever-evolving, Charles IT prioritizes robust security measures to safeguard their clients' data and systems. Their proactive approach to security ensures that businesses stay protected against potential breaches.

Accessibility and Convenience

Accessibility: Recognizing the importance of inclusivity, Charles IT boasts a wheelchair accessible entrance, parking lot, and restrooms. This commitment to accessibility makes their services welcoming to everyone.

Appointment Availability: Whether you need onsite services or can schedule an online appointment, Charles IT caters to various preferences ensuring convenience for their clients.

Customer Reviews and Experience

Clients have praised Charles IT for their exceptional service, noting a high average opinion of 4.9/5 based on 59 reviews on Google My Business. Testimonials highlight the responsiveness and knowledge of their team, particularly Isaiah, who has consistently gone above and beyond to assist with both minor and major issues.

How to Get Involved

For those considering engaging with Charles IT, here’s what you need to know:

- Contact Information: For inquiries, you can reach out via phone at 03449628 or visit their website charlesit.com to explore their services further.
- Appointments: Given their expertise, scheduling an appointment is advisable, especially if you're dealing with critical IT issues or planning to upgrade your systems. They offer both onsite and online appointment options.
- Service Types: Whether you require computer support, consulting, or security, Charles IT has you covered, offering tailored solutions to meet your specific needs.

Final Recommendation

If you're searching for reliable IT solutions that combine expertise with customer care, look no further than Charles IT. Their dedication to providing top-notch services, coupled with their commitment to accessibility and inclusivity, makes them an excellent choice for businesses and individuals alike. Don't hesitate to contact them through their user-friendly website to schedule your appointment or learn more about their services. Your satisfaction and the security of your digital world are just a phone call or click away.

👍 Reviews of Charles IT

CANDY R.

5/5

Our company has been using Charles IT for about 1-1/2 years. They have been great to work with and are very responsive and knowledgeable. Isaiah has been particularly helpful with our IT issues and is always willing to assist no matter what the problem is - big or small!

Clio N.

5/5

We have been working with the crew at Charles IT for several years and they have been exemplary. They are super responsive and knowledgeable. They are all very friendly And professional and explain things for the non-IT person to understand. We are a very small non profit and it’s nice to know that we have Charles IT for all our tech needs!

Linda I.

5/5

We've been using Charles IT for several years. They helped us clean up a mess and have been keeping our network running smooth. They always have our best interest as the central focus and help us save money in numerous ways. Additionally, the entire team is very professional. They make sure all our issues are addressed and that all questions have been answered. I highly recommend the team!

Frank T.

5/5

Charles IT is hands down the best IT group we have ever worked with. The level of professionalism we have seen thus far from the team at Charles is unmatched. The thing that drove me nuts about other IT companies was the response time, and how long it took to get things done or even just to get a response. Not with Charles. My team always receives a call from a technician within what seems like minutes. If its a small problem, it is fixed in right there on the spot, and larger issues are worked on immediately. i would highly recommend this company for anyone looking to outsource IT.

WoolyKris

5/5

Charles IT is great!!! I have been working with them for a few years now, every issue gets resolved quickly with an amazing customer support. Isaiah and his team are the IT gurus that you want your team.

Gary P.

5/5

My company and I have been using Charles IT for over 5 years. They are incredibly responsive and have a talented group of people working there. Their professionalism and attention to detail sets them far apart from the competition. They understand the importance of great communication and a long-term partnership. Special thanks to Aaron Bandzes and Joe Santaniello for always being there when needed!!

Christine G. B. (.

5/5

I am the bookkeeper for Malloves Jewelers and we hired Charles IT about 13 years ago and have had excellent service and response time! I can call them at any time and they will fix my computer issues- usually within the hour! The staff at CIT is wonderful and sharp! We have worked with tech Isaiah for years and he is personable, knowledgeable and so patient! I highly recommend them for ANY store, organization or company, these folks know their stuff!

DJ

5/5

We did an extensive search last year for a new IT Company for our business and Charles IT was the company that we chose. The company has a great leadership team, excellent customer service and all of their tech's are very knowledgeable and talented. We definitely made the right choice!