Garland Engineering Department - Garland, Texas

Garland Engineering Department: A Comprehensive Overview

The Garland Engineering Department is a vital part of the municipal government in Garland, Texas, USA. Located at the Main Street Municipal Building, 800 Main St, Garland, TX 75040, United States, this department plays a crucial role in ensuring the infrastructure and facilities of the city are well-maintained and up-to-date. In this article, we will delve into the main services offered by the Garland Engineering Department, its location and access, featured characteristics, practical information, and highlight the positive aspects of reviews from customers.

Main Services

• Capital Improvement Projects (CIP): The Garland Engineering Department is responsible for overseeing and managing capital improvement projects within the city. These projects aim to improve the infrastructure, roads, and facilities, ensuring the city remains a desirable place to live and work.
• Drainage Improvement District (DID): The department manages the city's drainage system, including the construction and maintenance of storm drains, culverts, and other drainage infrastructure.
• Stormwater Management: The Garland Engineering Department is responsible for implementing and enforcing stormwater management policies and regulations to minimize the impact of stormwater runoff on the city's waterways.
• Elevation Certificates: The department provides elevation certificates for properties in high-risk flood zones, which are required for homeowners and businesses to secure flood insurance.
• Flood-Prone Property Buyout Program: The Garland Engineering Department is involved in the flood-prone property buyout program, which aims to acquire properties in high-risk flood zones and relocate residents and businesses to safer areas.
• Utility Customer Service: The department provides assistance to utility customers, including electricity, water, and gas services.
• Website Sign In and Department Directory: The Garland Engineering Department offers online services, including website sign-in and department directory, making it easier for citizens to access information and services.
• E-Assist: The department provides E-Assist, a web-based application that allows citizens to submit requests and track the status of their requests.

Location and Access

The Garland Engineering Department is located at the Main Street Municipal Building, 800 Main St, Garland, TX 75040, United States. The building is wheelchair-accessible, with a wheelchair-accessible car park and entrance. The department is open Monday to Friday, 8:00 AM to 5:00 PM, and can be contacted by phone at 972-205-2170.

Featured Characteristics

* Wheelchair-accessible car park and entrance
* Wheelchair-accessible toilet facilities
* State-of-the-art technology and equipment for efficient service delivery
* Experienced and knowledgeable staff
* Commitment to providing excellent customer service

Practical Information

* Address: Main Street Municipal Building, 800 Main St, Garland, TX 75040, United States
* Phone: 972-205-2170
* Hours of Operation: Monday to Friday, 8:00 AM to 5:00 PM
* Email: [[email protected]](mailto:[email protected])
* Website: garlandtx.gov

Positive Aspects of Reviews

The Garland Engineering Department has received positive reviews from customers, with an average rating of 5/5 on Google My Business. Reviewers praise the department's excellent customer service, efficient service delivery, and commitment to providing accurate and timely information. One reviewer noted, "The staff at the Garland Engineering Department are very knowledgeable and helpful. They took the time to explain everything to me and answered all my questions." Another reviewer commented, "I was impressed with the department's attention to detail and commitment to providing excellent customer service. They went above and beyond to assist me with my request." Overall, the Garland Engineering Department has established itself as a trusted and reliable resource for citizens in need of engineering services.