Northeast New Jersey Legal Services - Hackensack, New Jersey

Sandy T.

Very bad experience.Bad customer service , no comments.

I recently sent an email requesting legal representation with my snaps case and the response from this office was immediate since they called me the next day to schedule a telephone appointment to evaluate my situation but there was something that left me with a very bad impression and that is that the lady who called me only told me that she was calling me to make the appointment and when I wanted to talk and explain a little bit she left me talking alone on the phone by putting on a recording and when I noticed her I asked if she was still there and that was when she turned off the music and just said yes. What bad customer service, how do you expect people to trust you that way? I understand that representation is free but if you are going to do it in a bad way it is better not to offer it.

Marlin M.

Thank you very much for your attention and your kindness and dedication towards my mother and I you guys have made us feel very comfortable with our current situation. Thanks to all the staff, you made us feel safe and cared for. Once again Thank you guys very much. We are very grateful. God bless each and everyone of you. -Marlin and Bernardina

Vanessa P.

This message was also shared on Mr. Guess's personal website.

It's worth noting that my divorce started out as a domestic violence case.

During my divorce from 2020-2021 I was represented by Mr. Guess as a pro-bono attorney, referred to him as a client in financial need, through Northeast New Jersey Legal Services. While the relationship began well, Mr. Guess advised me that he was going through a divorce at the same time. His bias and personal experience was a conflict of interest for my case. The advice was to take what I could get, which resulted in me negotiating against myself for a settlement with less compensation than I deserved and was entitled to. Mr. Guess also did not push to have my ex-husband's bank accounts split, that were by NJ law mine too since we were married. Mr. Guess stated that I would not be asking so many questions and implied that I was wasting his time if I was paying for his service as opposed to being represented for free. Even though I can appreciate this aspect, I feel I was not treated fairly in a time of need. This was also not his area of expertise at the time and gave me advice about the TRO I filed while being separated that he was not sure of. Another thing is that he missed a meeting with the court, he didn't tell me, so we both missed it. He also didn't stand up for me when negative, untrue things were said about me by my ex-husband's attorney. Overall, as a women, I feel like he was not on my side. Social media says that he's hosting a divorce workshop, so hopefully he has more credentials now and willingness to help other women in a similar situation. Lastly, Mr. Guess implied racial undertones between myself and him which were untrue. Another difficult layer to navigate while going through the emotional pain of a divorce. All I can do is speak up which is my reason for leaving this review. This information will also be sent to the NJ Board of Ethics.

Ana C. C.

I had the pleasure to be represented by Tarek and then Soo Woo and it was a great experience. Tarek represented me during the first court session then two weeks later Soo Woo represented me for my second and final court session. At first I was worried but the way these two lawyers handled my case it was amazing! Soo Woo was sooo professional and good!!! Her defense was impeccable and very calculated, calculation which I only realized about at the end of my trial which she won. I came out of court crying of joy because of the great representation I was provided with. Thank you to the team! It’s an amazing team!

Elizabeth M.

They’re the worst people to deal with they don’t listen to you they are liars. I was working with Mario Abrantes and he withdrew from my case because he was bribed by the defendant and was working with them against me instead of with me. I asked to speak to the supervisor many times and he refused to give me her number or let me speak with her. I was shocked because they should be helping people but apparently not. I’ve tried to call again but they’re very rude and won’t listen to you. Careful working with them.

Emilio S.

They treated me so bad and rejected to help me base on what they call a conflict of cases even I demonstrated them I don't have resources at the moment to pay for a lawyer and my case is up in 15 days.

Vanessa, the manager, no only made me feel like an insignifican person cuting me of when I was trying to explained my problem, but also didn't explained me to what office to complain for this unfear treatment even me requesting her where I complain.

Also I feel this office rejected me cause I am a man, but I explained them Iam the victim, they just don't care. If you are a man, don't even bother going to this place, they will made you loose your time and them rejected it, they ask me for bank statements and all the information concerning a TRO I put against my wife, but they just don't care.

Thank you,

ES.

Johnny P.

WORST LEGAL TEAM EVER!! In simple words they’re garbage only useful for filling and filing MANDATORY paperwork and that’s it.

They are the worst attorneys possible. I was the defendant against them (Blue collar, High school dropout.) and I destroyed them in court 4 times with zero legal knowledge or any lawyer representing me. Let’s start by airing them out by name. Alex Blum is garbage he tried to use fear and “intimidation” to try and force me to agree to things before court so he could just settle and keep it moving and failed miserably. He also resulted to lying and trying to manipulate for his client and that was an epic fail to the point he handed it off to another attorney. Next, Alisha Del Llano wasn’t any better. To shy and quiet for her own good. I walked all over her and her client. She couldn’t control her client which almost resulted to a contempt of court. She also knowingly and willingly committed perjury with her client. At the end they accomplished nothing. The only use they had were as secretaries filling and filing the bare minimum paperwork. DO NOT WASTE YOUR MONEY ON THEM!!!! Even if they’re free through governmental assistance consider another firm. You’re better off watching law shows and representing yourself you’ll probably accomplish more.

Ava X.

This place is a scam and won’t help you do anything !!! BEWARE