Pack 'N' Mail - Gainesville, Texas

Address: 1014 US-82, Gainesville, TX 76240.
Phone: 9406651188.
Website: packnmailgainesville.com
Specialties: Shipping and mailing service, Copy shop, Fax service, Gift shop, Lamination service, Mailbox rental service, Notary public, Office supply store, Packaging supply store, Shredding service.
Other points of interest: Onsite services, Delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 90 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Pack 'N' Mail

Pack 'N' Mail 1014 US-82, Gainesville, TX 76240

⏰ Open Hours of Pack 'N' Mail

  • Monday: 9 AM–6 PM
  • Tuesday: 9 AM–6 PM
  • Wednesday: 9 AM–6 PM
  • Thursday: 9 AM–6 PM
  • Friday: 9 AM–6 PM
  • Saturday: 10 AM–2 PM
  • Sunday: Closed

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Pack ‘N’ Mail: A Comprehensive Overview

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For individuals and businesses seeking a reliable and multifaceted solution for shipping, mailing, and office needs, Pack ‘N’ Mail in Gainesville, Texas, presents a compelling option. Located at 1014 US-82, Gainesville, TX 76240, this establishment offers a comprehensive suite of services designed to streamline various logistical requirements. Contact them at 9406651188, or visit their website at packnmailgainesville.com to learn more.

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Specialized Services Offered

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Pack ‘N’ Mail distinguishes itself through its diverse offerings, catering to a broad spectrum of customer needs. Their core competency lies in shipping and mailing services, providing efficient and cost-effective solutions for domestic and international shipments. Beyond this, they provide a complete copy shop, offering printing and duplication services. For those needing to communicate over distances, a dedicated fax service is readily available. Customers seeking a personalized touch will appreciate the gift shop, stocked with a variety of items. Furthermore, they facilitate document storage with convenient mailbox rental services. Legal requirements are addressed through their notary public service, offering official document authentication. The business also functions as an office supply store, supplying essential stationery and equipment. A dedicated packaging supply store ensures clients have access to all necessary materials for preparing their shipments. Recognizing the importance of data security, they provide a secure shredding service.

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Convenience and Accessibility

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Pack ‘N’ Mail prioritizes customer convenience. They offer onsite services, ensuring assistance and support are readily available. Delivery services extend their reach, bringing their services directly to clients’ locations. The facility is designed with accessibility in mind, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, promoting inclusivity and ease of access for all patrons. The consistently positive feedback reflected in the numerous Google My Business reviews (90 reviews) indicates a strong commitment to customer satisfaction. The average opinion is 4.4/5, highlighting a generally exceptional experience for those who utilize their services.

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Customer Experience – A Foundation of Service

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Recent customer testimonials underscore the exceptional level of service provided at Pack ‘N’ Mail. One customer, noting a difficulty with QR code to packing slip conversion, described how a staff member proactively assisted, successfully resolving the issue and even completing the packaging. Another individual lauded a staff member’s remarkable helpfulness and pleasant demeanor, stating it was the ‘BEST customer experience’ they had encountered in a considerable time, warranting a 10-star rating. These accounts suggest a workforce dedicated to going above and beyond to meet customer needs. The responsiveness and willingness to assist, as evidenced by these examples, contribute significantly to the positive overall experience. It is clear that the staff is not only proficient in their respective roles but also genuinely committed to ensuring customer satisfaction. The focus on personalized service ensures that each customer receives the attention and support they require, fostering a sense of trust and loyalty.

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Key Features and Benefits

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  • Comprehensive Service Range: From shipping to notary services, Pack ‘N’ Mail offers a one-stop solution.
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  • Convenient Location: Situated at a easily accessible location in Gainesville.
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  • Friendly and Helpful Staff: Customer service is consistently praised.
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  • Accessibility Features: Designed to accommodate all visitors.
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  • Reliable Services: Demonstrated by positive customer reviews and a high average rating.
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In conclusion, Pack ‘N’ Mail stands as a valuable resource for individuals and businesses seeking a dependable and versatile service provider. Its commitment to customer satisfaction, combined with its extensive range of offerings and convenient location, solidifies its position as a leading choice in the Gainesville area. The accessible facilities and dedicated staff further enhance the overall experience, making Pack ‘N’ Mail a trusted partner for a wide array of needs.

\n",
"summary": "Pack ‘N’ Mail in Gainesville offers a comprehensive suite of services including shipping, printing, and office supplies, known for its friendly staff and accessible facilities, consistently receiving high customer ratings.",
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👍 Reviews of Pack 'N' Mail

Pack 'N' Mail - Gainesville, Texas
Jayne V.
5/5

Was there just this evening (10/23/24). Didn't know how to change from a QR code to a regular packing slip. The young lady behind the counter switched it up or me and even taped and got my package out! She was great! Thank you so much! Will be going back there!

Pack 'N' Mail - Gainesville, Texas
John P.
5/5

I was there this morning 11-1-2024. The very nice lady who helped me could not have been any more pleasant or helpful. By far the BEST customer experience I have had anywhere in quite some time. I would give 10 stars if I could. Thank you.

Pack 'N' Mail - Gainesville, Texas
Karen D.
5/5

These Ladies are the BEST!!! They always come through for me!! I greatly appreciate them!! My small business wouldn’t work if I didn’t have them!!

Pack 'N' Mail - Gainesville, Texas
Dani M.
5/5

Everyone here is so polite and welcoming. My first experience was great. They helped me in getting a package sent out to someone.

There was an issue with the package being delivered and I panicked because the person thought I was lying and didn’t send the package. I mistakenly threw the receipt away, so I thought I would try and contact someone at Pack ‘N’ Mail to see if they could help me show proof. They were able to send me all of the information I needed to my email!

I am so impressed with their customer service! I will definitely be returning here for any future needs.

Pack 'N' Mail - Gainesville, Texas
David R.
5/5

Hands down the best mail service I have ever used!!! They have an incredible staff with a small-town touch!!

Pack 'N' Mail - Gainesville, Texas
Marina G.
4/5

The employees are some of kindest and most helpful I have experienced in a very long time. Such a delight in today's times!
I have been a customer for several years. However, I am very dissatisfied by the new setup. It does not function well at all. No place to set my folders or packages. I hope to see it corrected the next time I'm in. It's not customer friendly at all.

Pack 'N' Mail - Gainesville, Texas
James S.
5/5

Love the staff. Mrs Angela always gets a laugh when I come in because I tend to order the wrong things and have to return or exchange them. Have their email memorized so I can send the return label a head of time now. Have always been very friendly and courteous. It’s like going into your local coffee or barbershop the friendly atmosphere.

Pack 'N' Mail - Gainesville, Texas
Jhon D.
1/5

Use at your own risk!

Also notice that a good amount of their 5 star reviews only have 1 review...

We had used them for many years. No more. A package amazon reportedly delivered there was never delivered according to them. Life insurance porting paperwork got lost causing us to lose a 300k policy.

To top it all off when I called I got attitude from the employee I talked to. No offer to help or to try and find our missing things.

I would not recommend them if you plan to have important mail delivered there.

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