S & W Process Service - Tampa, Florida

Rebecca W.

I couldn't have asked for a more convenient experience. I called to confirm they did notary service and was given easy driving and parking directions. I was promptly greeted when I arrived and in and out of the door in a couple minutes. Everyone was friendly and professional. Great local service. Highly recommend.

Ingrid H.

Would not use again. Very disappointed in their work and in their response to concerns that were raised with them. Rather than work to fix the issue, they were dismissive at best. Their communication was disappointing and rather off-putting. Do not use.

Daniel L.

Great business people on site. I called in and they were closed for business but they went out of their way to get my papers notorised. Thank you Holly and Shawn and to S&W

Josiah R.

Great service! Super friendly, next time I'll take them up on the free popcorn 🙂

Devin O.

They were great. I needed to get something notorized at the last minute and they were helpful and had great customer service. We'll definitely use them for future needs.

Ana C.

Been there many times to do notary. Every time I was attended by someone very professional and kind.

Joel T.

Have used the notary service several times. Very professional and pleasant to work with

Jennifer

2 stars because the lack of effort and communication was beyond surprising for an established business with decent reviews. I had to call for updates, none were communicated without my calling their offices first. Not even to confirm receipt of the documents to be served.
The documents were sent, the service attempted next day, and then not again for 3 days. I understand not wanting to attempt service on a weekend, but there was another weekday in that timeframe.
Regardless, a refund is issued and our service stopped because I questioned their lack of service and communication. At least that part was clear and handled quickly.

Given the response by the company, this is not surprising. I'm not abusive - I asked questions. If I don't understand your service policies, explain them. Customer Service goes a long way.

We wish you the best in your business. I shared my experience. Sorry you feel I embellished and was untruthful. Thank you.