SERVPRO of St. Clair County - Pell City, Alabama

H B.

Go with anyone else if you ever need a bio clean!!!!!! Called ServPro for a bio clean after my family went through a horrible tragedy. They came out and assessed the area and quoted an amount based on job completion. Price was reasonable so we scheduled them to come out. The techs “completed” the job and asked me to check behind them….. which really shocked me to begin with. Weren’t these people professionals? I went ahead and pointed out several areas missed and they went back and spot cleaned.
Once they left, I noticed the smaller details that were left behind and it was disturbing. Reached out to Shirley and all she did was offer to have them come back out. They didn’t seem to care the first time, why would I want them back out? She never responded to my second email regarding a discount price so that I could hire actual professionals. They only care about the money and not the kind of quality clean that should take place.

Chris S.

The professionalism that we received from Robin and Sid was refreshing. They were on time everyday, they always said please and thank you, and always referred to me by Mr. Simpson. If you need Servpro services, ask for the Robin and Sid duo, you won’t be disappointed.

Update: Been working with Chris for the past few months on getting my floors done in my home. With every request, Chris has responded with nothing but professionalism. I am really impressed and pleased with the entire process.

Jon D.

I had a fire claim and the service I received was top notch! Kacy and Nicole did an amazing job getting my house cleaned and took care of all my laundry. Shirley was great getting everything lined up and scheduled. I would highly recommend SERVPRO to anyone in need.

Natalie S.

Sidd and Robin were extremely professional and worked around our 5 dogs and the challenges that posed. They worked quickly and efficiently and we would recommend them to anyone. They cleaned our ductwork and the air already smells cleaner. Shirley worked around our schedule and accommodated us during this busy holiday season. You cannot go wrong with this company. Thank you again! Natalie Sanders

Darryl Z.

I experienced a water leak that ultimately destroyed my engineered hardwood floors. ServePro, out of Pell City, responded immediately and took care of drying everything out. Everyone from the office personnel to the crews that responded to my residence were Professional, Courtesy and Knowledgeable. I highly recommend this office for your restoration needs!

J C.

Serv Pro came out the afternoon they were requested. Humitifier and blowers were placed. Sid and Robin came and took up the flooring. They were quick, explained everything, and were very friendly. If you are in St. Clair county, they are the ones you want coming to your house. I also want to thank Shirley. She kept me weel informed and was available when I had questions. MItigation is complete. Now on to reconstruction. Follow coming soon.

Jaxson G.

Robin and Sid did great! Awesome workers and kind people! Very informative and God forbid anything happen to our home again I would want them to come back out!

Fairen V.

Sid and Robin were extremely professional. Very knowledgeable in all aspects of the job. Walked me through everything they were doing.