S.W. Collins Co. - Fort Kent - Fort Kent, Maine

S.W. Collins Co. – Fort Kent: A Comprehensive Guide

S.W. Collins Co. – Fort Kent stands as a cornerstone of the building and home improvement industry within Aroostook County, Maine. Located at 35 W Main St, Fort Kent, ME 04743, this established business has served the community for a considerable period, earning a reputation for reliability and comprehensive service. Prospective customers can reach them by phone at 2078343102, or for more detailed information and to browse their offerings, visit their website: swcollins.com.

Core Services and Specializations

S.W. Collins Co. specializes in a wide array of products and services catering to both residential and commercial needs. Their core offerings include:

• Hardware Store: A vast selection of tools, fasteners, and general hardware supplies.
• Building Materials Store: Providing lumber, roofing materials, siding, and other essential construction components.
• Door Supplier: Offering a diverse range of doors for various applications, including residential and commercial doors.
• Home Improvement Store: A dedicated section focusing on products for DIY projects and home renovations.
• Lumber Store: Stocking various types of lumber, including treated and specialty woods.
• Paint Store: A comprehensive selection of paints, stains, and related supplies.
• Window Supplier: Offering a variety of windows to suit different styles and energy efficiency needs.

Beyond these primary categories, the store consistently strives to meet customer demands, often expanding its inventory to include related items and supplies. They prioritize stocking high-quality products from reputable manufacturers, ensuring customer satisfaction.

Convenience and Customer Service

S.W. Collins Co. understands the importance of convenience for its clientele. They offer several key services designed to streamline the shopping experience:

• Kerbside Pickup: Customers can arrange for convenient pickup of their orders directly from the store.
• Delivery: They provide delivery services within the local area, eliminating the need for customers to transport heavy materials.
• In-Store Pick-Up: Orders placed online or over the phone can be quickly picked up in-store.
• In-Store Shopping: A traditional shopping experience with knowledgeable staff available to assist customers.
• Wheelchair-Accessible Car Park & Entrance: Demonstrating a commitment to inclusivity, the facility features a wheelchair-accessible car park and entrance, ensuring accessibility for all patrons.
• Service Guarantee: A commitment to quality and customer satisfaction is reflected in their service guarantee, addressing any issues promptly and effectively.
• Payment Options: Accepts a wide range of payment methods, including Credit Cards, Debit Cards, and NFC Mobile Payments, providing flexibility for customers.

The store maintains a 4.4/5 average opinion based on 29 reviews on Google My Business, reflecting a generally positive customer experience. This indicates a strong focus on service and a dedication to meeting customer needs. While instances of challenges, such as limited stock availability, have been noted, the overwhelmingly positive feedback highlights the store’s strengths, particularly regarding its staff’s knowledge and helpfulness. Specifically, feedback suggests a dedication to providing assistance and guidance, even going above and beyond to direct customers to the appropriate areas within the store. It’s clear that S.W. Collins Co. values building relationships with its customers and strives to create a welcoming and supportive environment.

Location and Contact Information

Address: 35 W Main St, Fort Kent, ME 04743, United States

Phone: 2078343102

Website: swcollins.com

S.W. Collins Co. – Fort Kent is a valuable resource for residents and businesses in Aroostook County seeking reliable hardware, building materials, and home improvement supplies. Their commitment to customer service, combined with their extensive product selection and convenient services, makes them a preferred choice for a wide range of projects.

👍 Reviews of S.W. Collins Co. - Fort Kent

Anthony G.

5/5

Great service, knowledgeable staff

Maurice B.

5/5

Great hardware store in aroostook county

Joellen C.

3/5

Didn't have what I needed, and that's okay. What's not okay is the general sexism that happens when I walk into any of these locations. Males get greeted and asked for assistance, females get ignored until you walk out the door. Kind gent asked if I needed help and pointed me to the aisle I had already found unassisted, as I was about to walk out of the store.

oh M.

5/5

Couldn't be nicer. Great experience in the paint department. They helped a new homeowner learn about basics of selecting primer and paint and we even had help carrying items out to the car.

lee D.

5/5

People are very helpful

One S. H.

1/5

It's really sad when you go to a hardware store and there is more then 5 people working and you cant get any help, when you ask for help you get told wait a minute and the worker never comes back. I would rather go shop a lowes then have to come back to SW collins. Service is horrible and the workers are rude.

Virginia M.

5/5

Great little store. Has everything. Employees are very helpful and even have great ideas and suggestions to help on projects

Rhonda B.

5/5

Went in with a broken fish tank light, although it could not be fixed. The person helping me went out of his way to try and fix it. ....